Health and Safety
Our highest priority is the health and safety of all visitors, customers, and employees. As an industry leader, we support our customers and work diligently to provide a safe, clean, and healthy environment in alignment with Toronto Public Health.
MTCC employees receive extensive health and safety training. Our SAFE customer service program emphasizes that safety comes first in every task. Additionally, our Health and Safety Committee promotes a proactive safety culture, helping ensure that our venue continues to be a safe and secure environment for everyone.
FAQ
Hand sanitizer stations are placed throughout the facility at employee entrances, in high contact areas such as entrances, and other strategic areas throughout the facility. These include reception areas, lobbies, exhibit hall entrances, and elevator and escalator landings.
Yes, cleaning and sanitizing takes place in all public spaces with an emphasis on frequent contact surfaces. These surfaces include but are not limited to counters, desks, elevators and elevator buttons, door handles, public washrooms, ATMs, escalator and stair handrails, push plates, handrails, ramps, telephones, point of sale terminals, tables and chairs.
All washrooms are frequently sanitized throughout the facility. This includes the disinfection of door handles, push plates, sink faucets, counters, toilet handles, lids of sanitary napkin disposal containers, soap and paper towel dispenser handles, baby changing stations, and trash receptacles.
Our facility offers a wheelchair lending program. Wheelchairs are provided on a “first come, first served” basis.
Our fire regulations for exhibitors and the Ontario Fire Code is strictly enforced by the Safety Compliance Manager of the MTCC and the Toronto Fire Prevention Division. A document with detailed information can be found here: Fire Regulations for Exhibitors
Yes, and the document can be found here: Emergency_Procedures.pdf