Metro Toronto Convention Centre
Planners Exhibitors Attendees Experience Calendar Parking & Maps Media Corporate Info Contact
Home Media Complete News Index 2005 Service Excellence  
Complete News Index
2004
2005
UJC
LCD Screens
MTCC Success Story
Richard Willett
Metro Toronto Convention Centre - MTCC Launches New Website
Shriners Convention
AA Celebrates 70th Anniversary
Society Nuclear Medicine
Top Professionals Converge at MTCC
Lifetime Achievement for Chef
Corenet Global Summit
Service Excellence
2006
2007
2008
Recent News
Newsletter Signup
 

(03/03/05)

Metro Toronto Convention Centre Recognized By Industry For Service Excellence, Outstanding Meeting Facilities

TORONTO, Ontario – March 03, 2005 –The Metro Toronto Convention Centre (MTCC) today announced that for the fifth consecutive year it has been chosen as a regional favourite for Central Canada by the readers of Canada’s Meetings & Incentive Travel (M&IT) Magazine.

The professional conference planners participating in the magazine’s annual Readers’ Choice Awards honoured the MTCC again in 2005 because of its service excellence and meeting facilities, which they considered to be among the seven best in the region.

M&IT Magazine, the leading national industry publication with a readership of more than 10,400, is targeted at professionals who plan meetings and/or incentive rewards. As part of its annual Market Report special issue, the magazine has been polling Canadian meeting planners for the past five years to get their views and assessments on the country’s meeting spots and how they compare.

Each year, the readership survey reveals which meeting venues, hotels, resorts and conference facilities have exceeded readers’ service expectations and best catered to their overall meeting needs.  The highly-coveted Readers Choice Award is one of the top awards given by the survey.  This year, a total of almost 400 corporate, association, government and independent third-party meeting planners from across the country participated in selecting the winners.

“We are thrilled to once again be recognized by our clients and the industry,” said MTCC President and CEO Barry Smith. “Our goal is to provide our clients and their organizations with a truly outstanding and memorable event experience, and this kind of award confirms our ability to deliver on that promise of performance.”

Carole Stoddart, MTCC Vice President, Customer Service, added that the MTCC enjoys a high client repeat rate each year and that its client satisfaction surveys show the Centre meets or exceeds client expectations 97% of the time. “We see this as a really proud testament to the quality of our space and the services we offer. Our service really is a reflection of our people.” she added.

The MTCC also recently took top honours in M&IT’s 2 nd annual Expo Canada Report, an annual survey of professionals working in Canada’s trade show exposition industry. M&IT conducted the survey together with the Canadian Association of Exposition Management (CAEM).

The managers and meeting planners responding to this year’s Expo Canada survey ranked the MTCC as the top spot on their list of most popular trade show venues. The MTCC finished in first place with 42% of the votes.

For Further Information Please Contact:

Christine Chiu
Marketing Manager
Metro Toronto Convention Centre
(416) 585-8106
cchiu@mtccc.com 

 
Download File
Search
Newsletter Sign-up
Ready To Book ?
Comments
 
Home  |  Planners  |  Exhibitors  |  Attendees  |  Experience MTCC  |  Calendar of Events  |  Parking & Maps  |  Media  |  Corporate Info  |  Contact Us  |  Privacy Policy  |  Site Map
 
Tourism T.O.