Passes are available for pick-up at the MTCC Service Desk on the main exhibit floor during show move-in. When the desk is not staffed, passes are available at the Parking Office at Level 5A of the North Building garage and Level 600 in the South Building garage.
For more information on parking,
Facility Parking.
In the North Building:
Exhibitor Services Centre
Located on 300 level
Monday-Friday
8:00am-5:00pm
In the South Building:
Business Services Centre
Located on 800 level, outside of the entrance to Hall D
Monday-Friday
8:30am-4:30pm
We use FedEx exclusively for outbound shipments, and we can accommodate outbound shipments of up to 99lbs. For larger shipments, please make arrangements with the show decorator.
Shipments may be made through the Exhibitor/Business Services Centres.
In the North Building:
Exhibitor Services Centre
Located on 300 level
Monday-Friday
8:00am-5:00pm
In the South Building:
Business Services Centre
Located on 800 level, outside of the entrance to Hall D
Monday-Friday
8:30am-4:30pm
NOTE: The Exhibitor/Business Services Centres can only accomodate outbound shipments. See below under “How do I ship my booth?” for information on how to send your booth or exhibit materials to the MTCC during exhibitor move-in days.
The MTCC has internet access available in our North Exhibitor/Business Services Centre, located on Level 300. A charge will be applied. Wireless and wired internet access is also available for purchase to exhibitors. Visit the
Technology Services page or visit the
on-line ordering page.
Some events make arrangements for an internet café. Please contact your show manager for more information.
The MTCC does not receive exhibitor shipments prior to the exhibitor move-in days. We recommend shipping your goods through the contracted show decorator for maximum efficiency. However, if you wish to make your own arrangements, please make sure your packages are clearly labeled with the following information.
For North Building shipments:
Metro Toronto Convention Centre
255 Front Street West
Toronto, Ontario
M5V 2W6
For South Building shipments:
Metro Toronto Convention Centre
222 Bremner Blvd.
Toronto, Ontario
M5V 3L9
All shipments should include the name of the event, the room number or exhibit hall (A,B,C,D,E,F or G), your booth number and company name to ensure that the packages arrive in your booth. All deliveries should be delivered directly to your booth. You may be required to be in attendance at the booth in order to sign for receipt of the shipment.
Various tools and other items that might be of use to Exhibitors are available for purchase in our Exhibitor/Business Services Centres.
In the North Building:
Exhibitor Services Centre
Located on 300 level
Monday-Friday
8:00am-5:00pm
In the South Building:
Business Services Centre
Located on 800 level, outside of the entrance to Hall D
Monday-Friday
8:30am-4:30pm
Wheelchairs are available free of charge. Please call our Guest Services Desk directly at 416-585-8237 to make arrangements.
For more information on accessibility, please
click here.
Our Security department handles lost and found articles. Please call 416-585-8360 or go to the Guest Services Desk in the North and South Buildings to inquire about lost items.
If you have enquiries regarding our marshalling yard or our loading docks please call 416-585-8345 or 416-529-2090.
Certainly. It is our goal for all of our guests to enjoy Toronto as much as we do. The MTCC is pleased to provide assistance for out-of-town visitors or Torontonians alike. Please stop by our Guest Services Desk in the North and South Buildings for more information.
For more background information on Toronto, visit
Discover Toronto page.
The Metro Toronto Convention Centre has exclusive food and beverage distribution rights within the Convention Centre. Promotional items and bottled water must be approved by the Food & Beverage department and will be subject to a Loss of Revenue charge.
The Metro Toronto Convention Centre has exclusive food and beverage rights within the Convention Centre. Sponsoring organizations and/or exhibitors may distribute sample food and/or beverage only upon written request, pending authorization. A sample food and/or beverage authorization request can be obtained from your Catering Manager.
Items dispensed are limited to products manufactured, processed or distributed by exhibiting firms.
Food and beverage sample items should be related to the nature of the event.
All items are limited to 'sample size'.
Sample or promotional items may be subject to a Loss of Revenue charge.
Food and beverage items used as traffic promoters (e.g. popcorn, coffee, bar service) must be purchased from the MTCC catering department.
If you require specific details and scheduling times please contact the event's show management.
The Metro Toronto convention Centre is located in the heart of downtown Toronto, within walking distance of over 13,000 hotel rooms, shopping, restaurants and Toronto sites and only a 40 minute drive from Lester B Pearson International Airport.
The MTCC does not have a policy regarding material handling. Please contact show management directly or refer to exhibitor service manual
Hourly staff are represented by two distinct unions; Labourers’ International Union of North America (LIUNA), local 506 and Canadian National Federation of Independent Unions (CNFIU). The convention centre is a Right to Work facility.
Listing of all show suppliers can be found in the exhibitor services kit or by contacting show management directly.
Showtech Power and Lighting is the exclusive supplier for electrical and plumbing services and can be
ordered online or for your convenience can also be ordered onsite at the service desk located in the exhibit hall. Please refer to the Exhibitor Service manual for additional information.
Telecommunication and internet services can also be
ordered online or onsite at the Exhibitor Service Centre. Please refer to the Exhibitor Service manual for additional information.
Meeting rooms for your meeting or reception can be arranged through the MTCC Sales Department. Please email
sales@mtccc.com after approval from show management has been arranged.
The entire facility is WiFi capable and can be
ordered online or onsite at the MTCC Exhibitor Services Centre. For more information, please contact 416-585-3596 or email
communications@mtccc.com
Yes, the Telecommunication Department has trained and skilled technicians on the show floor that can assist and help troubleshoot.
Computers can be rented through the AVW Telav, the MTCC official audio visual supplier, for additional information please visit the
Suppliers page.
The marshalling yard is located at 100/120 Cherry Street, which is 3.8 km from the MTCC. The marshalling yard is used to facilitate move in and move out of events. For additional information please contact the Dock Office at 416–585–8345. For location of the marshalling yard please
click here.
The Metro Toronto Convention Centre is fully accessible and complies with the regulations of the AODA and ADA .
The vehicle clearance for the north building parking lot is 1.9m (6’3”) and the south building clearance is 2.0m (6’6”). A total of 1700 parking spaces are available.
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